Crowne Plaza Chester By Ihg Hotel

Great breakfast selection and delicious food! the hotel is conveniently located in the city center, making it easy to explore all the attractions.

The room was outdated and in need of renovation. the furniture was worn and frayed, and the cleanliness of the room was subpar.

Clean room, spacious bathroom. Comfy firm beds. Good breakfast, fresh fried eggs. Ideal location, easy access to city and zoo. Friendly and efficient staff.

Cheap food, helpful service and good view of the Welsh mountains and Chester racecourse. Super, super staff and a brilliant swimming pool. Easy access to Chester Hawarden airport, within 0.5 km.

The breakfast is above average, offered with a poached egg and continental options, as for instance. The location of the venue is decent, near to centre, Chester, and shopping great facilities.

The hotel is conveniently located in the city center, just a short walk from the major tourist attractions. It is also close to the shops, making it easy for guests to indulge in some retail therapy. Additionally, the hotel is within walking distance of the river, offering beautiful views for guests to enjoy. The rooms are spacious and clean, providing a comfortable stay. The staff are friendly and accommodating, ensuring that guests have a pleasant experience. The breakfast is delicious, with a wide variety of options available.

The noise from neighboring rooms can be disruptive at times.

It was really clean and contemporary hotel, totally recommend. Location and staff were second to none, we loved that everything was very good.

There were great location and staff for a real good stay at this hotel. Booked a room with panoramic views outside of window.

Great location, excellent breakfast with a wide variety of food, attentive and helpful staff, quick service for orders.

Almost perfect.

The staffs were always polite & welcoming. Cheap standard queen room, the service was amazing. The location was fantastic, a minute walk from Grosvenor Shopping Centre. Top-notch restaurant walking distance to the hotel. The food was decent and yummy, liked it.

Relaxing, peaceful with a well decorated reception. Well-designed room with a friendly check in and lovely beds. Superfriendly employees from the receptionists, fab location.

Pleasant entrance and first impressions. Superb breakfast with all tastes catered for. Lovely, polite, and friendly staff. Great location and clean facilities. Rooms of good size and comfortable.

Didn't dislike anything about the property.

The staff was accommodating, the hotel was fairly clean and placed in an ancient part of the city just off Chester, the city centre, bars.

It had every detail we needed, we liked location and staff. Comfy bed, bright bathroom and air conditioning and free wireless internet in the room. Late check out. Cocktail bar and excellent pool.

The breakfast at Crowne Plaza was delicious with a wide variety of choices. I particularly enjoyed the fresh pastries and selection of fruits. The coffee was also excellent, providing a great start to the day. The room was clean and well-equipped, ensuring a comfortable stay. The little extras like dressing gowns and chocolates were a nice touch, making our stay feel special. I would recommend this hotel for its great breakfast and comfortable accommodations.

I loved every detail here, including location and staff, that were very good. Comfortable room, extremely comfy bed and good size bathroom. They had a fine check-in.

Luxurious hotel, all of the staff were beautiful and highly courteous, perfect location close to racecourse.

We had a fantastic stay at the Crowne Plaza! The breakfast was delicious, with a great selection for the whole family. The dining room and reception staff were incredibly nice and helpful. The refurbished rooms were comfortable, with controllable temperatures and attentive staff. The hotel also had amazing views of Wales from the restaurant windows. We attended a function at the hotel and the food and service were top-notch. the facilities and amenities were great, and we especially enjoyed the comfortable beds.

Felt safe walking at night, no complaints.

We were there for 1 day, everything was really good, loved its ideal location near to the center.

The hotel's location in the very centre of this historic city made it incredibly convenient for exploring. Just a short walk down an alley or through the local shopping mall, and I was right in the heart of all the action. The cleanliness of the room was exceptional, with everything spotless and well-maintained. The comfortable bed ensured a restful night's sleep, and the staff were friendly and helpful throughout my stay. Additionally, the breakfast provided was a delightful experience, with a variety of tasty options to choose from.

Absolutely nothing to say about dislikes.

I had a fantastic stay at this hotel in Chester city center. The location was ideal for a city break, with everything within walking distance. The staff here were incredibly friendly and provided exceptional customer service. They went above and beyond to make sure my stay was comfortable and enjoyable. The room was clean and had all the amenities I needed, including a comfortable bed and great pillows. The hotel also had a spa and wellness center with a swimming pool, sauna, and jacuzzi, which was perfect for relaxing after a busy day of exploring the city. The breakfast was delicious and the attention to detail in the service could not be faulted.

There was a slight issue with service at breakfast which affected the overall experience, but it was quickly addressed by the attentive staff. I would highly recommend this hotel for anyone looking for a luxurious and convenient stay in this city.

The breakfast at the hotel was really enjoyable, with a wide selection of food and prompt service from the staff. the staff were pleasant throughout my stay and made me feel welcome. Additionally, the hotel's location was great, conveniently situated in close proximity to the city center and other key attractions.

One aspect that could have been improved was the lack of a digital clock in the room. It would have been helpful to have a clock easily visible for keeping track of time.

Convenient location for exploring Chester. Friendly and polite staff. Comfortable bed with a nice touch of pillow spray. Fantastic breakfast included. Helpful with printing documents.

I had an amazing stay at a hotel in Chester. The breakfast was delicious, with a wide variety of options to choose from. The staff were very friendly and attentive, especially towards my children. They really made us feel welcome and took great care of us. The hotel facilities were excellent, especially the swimming pool which was a highlight of our trip. The location of the hotel was perfect, just a short walk away from the city center. The reception staff were extremely helpful and even arranged taxis for us. I would definitely recommend this hotel and plan to return with my children next time!

The hotel's location was perfect for us as it was so close to the centre of town. We were able to easily access the Coach Station and the Christmas markets, which were right around the corner. The room we stayed in was spacious and clean, and the bathroom was well-equipped. The staff provided excellent service throughout our stay. The breakfast had a good variety of options, including delicious pastries and refreshing smoothies. we had a pleasant experience and enjoyed the convenient location and comfortable room.

One slight downside was the confusion regarding the car park charges and signage. It took some time for us to figure out the payment process and understand if we needed to pay the car park company or the reception.

This hotel is in a great location, right in the center of everything and perfect for a city break. The service from the staff, especially Thomas on the reception desk, was faultless - I really appreciated the attention to detail and welcome drink. The room amenities were great, with ironing facilities, a mini-bar, and soundproofed rooms. The leisure spa and wellness center was also a highlight, with an indoor swimming pool and jacuzzi for relaxation.

Thomas on the reception desk couldn't have been more helpful during my stay, and I would definitely recommend this place to family and friends.

Great location, friendly staff, excellent breakfast, spacious room, good facilities, helpful reception team.

Everything was spot on.